ZERO TOLERANCE CHARGEBACK POLICY:
Customers are urged to contact us by email prior to filing a chargeback. In many cases, any dissatisfaction can be resolved simply and easily. A chargeback occurs when a customer contacts a credit card-issuing bank to initiate a refund for a purchase they made on their credit card. Since chargebacks are costly and can add a considerable amount to our operating costs, which will ultimately affect the ability to provide the best prices for our valuable customers, we will not tolerate chargeback abuses. All abusers will be reported to the Chargeback Protection Project, which may affect an abuser's ability to purchase at other online retailers across the United States. In all cases where the chargeback is clearly fraudulent and/or an attempt to circumvent our policy and contract, we will file a report with the IFCC (Internet Fraud Complaint Center), the customer's local authorities as well as with the Better Business Bureau. If the product was delivered via U.S. Mail or to a Post Office box, we will also file a mail fraud complaint with the postmaster or Federal Authorities. We will turn delinquent accounts over to a collections agency and reports will be filed with all credit bureaus as a delinquent collection account. You are fully responsible for paying all monies owed
DISCLAIMER:
SADLILFISH IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES/MERCHANDISE.
SADLILFISH IS NOT RESPONSIBLE FOR ANY MECHANICAL, SELF/ACCIDENTAL OR OTHERWISE DAMAGE WHILE USING OUR PRODUCTS.
ALLERGY DISCLAIMER:
Although rare, some people are allergic to the metals and finishes commonly used in making jewelry. SADLILFISH may contain elements of base metal, brass, copper, nickel, gold, silver, sterling silver 925, stainless steel or other alloys. Please be advised If you are allergic to said materials. It is the responsibility of the consumer to be aware of any allergies he or she may have to metals & alloys or the oxidation applied to metals (liver of sulfur) prior to making a purchase. Because there is no way for us to know the medical history of our customers, SADLILFISH will not be held liable for any discomfort or allergic reactions that may occur as a result of wearing our jewelry.